For big and bulky items, do I need to help the courier?Updated 22 days ago

Our standard or express deliveries will come with a one-person driver who is able to unload big & bulky items with the help of another person. In most cases, no lifting is involved, but simple unloading onto the floor where they may have a hand-trolley or device make things easy.

For extremely big items, such as a Gazebo, we advise planning ahead for assistance. Both standard and express delivery pricing is based on a one-person driver only. If assistance cannot be provided to the driver, we recommend contacting us on through email on [email protected] before placing the order to see if we can offer any alternative solutions.