Can the couriers deliver my big and bulky item upstairs to my entrance?Updated 22 days ago

For areas outside of Sydney Metro and Melbourne Metro, our courier is only able to provide a standard delivery, where only the driver will be there to assist. If you’re in an apartment, unit or anything similar that has an above ground floor entrance, the courier will only be able to deliver to a ground floor location with your assistance.

For selected areas that offer Specialised Delivery, this service will have 2-man delivery and items can be delivered inside or can be brought through your house (to access your backyard). If your residence has multiple flights of stairs (no elevators), please contact us before ordering.